Moumita, an advertising professional working in New Delhi, took a SpiceJet flight to Goa on April 10, 2015 from New Delhi. She was travelling to attend an awards function there.
What happened to on the flight is terrible to say the least! Frown
Today, she posted an open letter to her Facebook wall, recounting what happened on that flight. She had to wait till she quit her then job, for purely professional reasons, and shared the incident when she did.
Letter addressed to the "Red, hot airline of India", with subject line as "Shame on you", deserves a read.
She begins her open letter stating some flight attendants tend to behave like trained, well-oriented and "hospitable" mules". Here's why!
Moumita says, "Unfortunately, I asked for a cup of tea and paid the money for it too. Hot water came along with premix tea packet. The boiling hot water accidentally fell on my thigh from the tray table which made me scream at the top of my voice."
"It can happen. It's an accident," she says, "Not an alien one on an airline with turbulence happening all the time. Little kids could also be a victim of something like that." She clarifies it again saying, "The air-hostess DID NOT spill it on me. I repeat, it was an accident".
But what happened after the accident is what the story is about!
The flight attendant not only ignored her scream for help, but continued serving food to other people as if nothing happened. "The unbearable burn made me run to the lavatory only to discover that a large part of skin from my right thigh had started to come off and the pain was getting less bearable with every passing second," Moumita writes.
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